Privacy Policy
REDD REMEDIES, INC. - PRIVACY POLICY
Last Updated: December 16, 2025
INTRODUCTION
Your privacy is important to us. Redd Remedies, Inc. ("Redd Remedies," "we," "our," or "us") is committed to maintaining the privacy and accuracy of your personal information and to protecting such information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. This Privacy Policy describes how we collect, use, disclose, and protect the personal information of users ("you" or "your") as you interact with us.
By accessing or using our Website or services, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Website or services.
INFORMATION WE COLLECT
Personal Information
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. This also includes account and payment details, transaction history, and information about your preferences and how you use our website.
Information Collected Automatically
When you browse our store, we also automatically receive your computer's internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email and Text Marketing
With your permission, we may send you emails about our store, new products and other updates.
With your permission, we may send text messages about our store, new products, and other updates. Updates include Checkout Reminders. Webhooks will be used to trigger the Checkout Reminders messaging system. Express consent is required for SMS marketing.
CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If you change your mind after opting in, you may at any time withdraw your consent for us to contact you for the continued collection, use, or disclosure of your information by contacting us at privacy@reddremedies.com or mailing us at:
Redd Remedies, Inc.
Attn: Privacy Officer
211 S. Quincy Ave.
Bradley, IL 60915
HOW WE USE YOUR INFORMATION
We use your personal information for the following purposes:
• To Provide Our Services: Processing and fulfilling orders, delivering products, providing customer support.
• To Manage Your Account: Setting up and managing your account, maintaining your purchase history.
• To Improve Our Services: Analyzing usage patterns, conducting research, developing new products.
• To Communicate With You: Responding to inquiries, providing order updates, sending important notices.
• For Marketing Purposes: Sending promotional communications about new products, special offers, or other information we think may interest you (with your consent where required by law).
• For Legal and Security Purposes: Protecting against fraud, unauthorized transactions, and legal claims; complying with legal obligations.
HOW WE SHARE YOUR INFORMATION
We may share your personal information with the following categories of third parties:
• Service Providers: Only to the extent needed to provide services, companies that provide services on our behalf, such as payment processing, shipping and delivery, customer service, and marketing assistance.
• Business Partners: Trusted third parties who assist us in operating our Website, conducting our business, or providing services to you.
• Affiliates: Our parent company, subsidiaries, and affiliates.
• Legal Authorities: When required by law, court order, or governmental regulation.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
We do not sell your personal information to third parties for their marketing purposes without your explicit consent. Third parties do not include our subsidiaries, affiliates, or service providers who provide services on our behalf.
SMS Opt-In Data: We do not share SMS opt-in data and consent with third parties for marketing purposes. This prohibition on sharing personal data to third parties expressly includes all SMS opt-in data and consent information.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
E-COMMERCE PLATFORM
Our store is hosted on Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify’s application. They store your data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify’s stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service https://www.shopify.com/legal/terms or Privacy Statement https://www.shopify.com/legal/privacy
THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.
COOKIES AND TRACKING TECHNOLOGIES
Our Website uses cookies and similar tracking technologies to collect information about your browsing activities. These are small data files stored on your device that help us improve our Website and your experience.
We use essential cookies (required for functionality), functional cookies (remember preferences), analytics cookies (understand visitor behavior), and marketing cookies (personalize advertising). You can control cookies through your browser settings, though blocking certain cookies may limit website functionality.
Specific Cookies We Use:
Here is a list of cookies that we use. We've listed them here so that you can choose if you want to opt-out of cookies or not.
• _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc.).
• _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider's internal stats tracker to record the number of visits.
• _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
• Cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
• _secure_session_id, unique token, sessional
• storefront_digest, unique token, indefinite, If the shop has a password, then this is used to determine if the current visitor has access.
Our site uses a third-party service to match browser cookies to your mailing address. We then use another company to send special offers through the mail on our behalf. Our company never receives or stores any of this information and our third parties do not provide or sell this information to any other company or service.
Google Analytics
We use Google Analytics to analyze website usage patterns. Google's privacy policy is available at: https://www.google.com/policies/privacy/
YOUR PRIVACY CHOICES AND RIGHTS
Depending on your location, you may have rights regarding your personal information, including rights to access, correct, delete, restrict processing of, object to processing of, and transfer your personal information. You may also withdraw consent where applicable.
To exercise these rights, please contact us using the information in the "Contact Us" section.
Opting Out of Marketing Communications
You can opt out of marketing communications by following unsubscribe instructions in emails, emailing privacy@reddremedies.com, or updating your account preferences. You may still receive service-related communications.
State-Specific Privacy Rights
California Residents
Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents have specific rights regarding their personal information, including rights to:
• Know what personal information we collect, use, disclose, and sell.
• Request deletion of your personal information.
• Correct inaccurate personal information.
• Opt-out of the sale or sharing of your personal information.
• Limit the use and disclosure of sensitive personal information.
• Non-discrimination for exercising your rights.
Virginia, Colorado, Connecticut, and Utah Residents
Residents of these states may have additional rights under their respective state privacy laws, including rights to access, correct, delete, and obtain a copy of personal information, as well as opt out of certain data processing activities. Please contact us for more information about exercising these rights.
SECURITY OF YOUR INFORMATION
We implement various security measures to protect your personal information, including encryption, firewalls, security assessments, employee training, access controls, and physical security measures.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted or anonymized.
The criteria used to determine our retention periods include:
• The length of time we have an ongoing relationship with you.
• Whether there is a legal obligation to which we are subject.
• Whether retention is advisable considering our legal position (such as for statutes of limitations, litigation, or regulatory investigations).
INTERNATIONAL DATA TRANSFERS
We are based in the United States, and information collected is governed by U.S. law. Information collected through our Website may be transferred to, processed, and stored in the U.S. and other jurisdictions with different data protection laws. Your use of our Website constitutes consent to these international transfers as described in this Privacy Policy.
CHILDREN'S PRIVACY
Our Website and services are not directed to children under 18, and we do not knowingly collect personal information from them. By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time and may update it periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. Changes and clarifications will take effect immediately upon their posting on the website. Updates will be effective when posted with a revised "Last Updated" date.
If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
THIRD-PARTY LINKS
Our Website may link to third-party websites and services. We have no control over their privacy practices and encourage you to review their privacy policies before providing any personal information. When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites.
CONTACT US
For questions, concerns, or requests regarding this Privacy Policy, to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact us:
Email: privacy@reddremedies.com
Postal Address:
Redd Remedies, Inc.
Attn: Privacy Compliance Officer
211 S. Quincy Ave.
Bradley, IL 60915