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Redd Remedies
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Refund Policy

Refund Policy

In addition to providing superior-quality natural health supplements, our goal at Redd Remedies is to provide a positive experience for all of our online shoppers. If at any time you have questions about our products or need help with an order, our Customer Service Team is readily accessible to help. Although our specialists are knowledgeable about natural health care, please note that they are not doctors. They will be happy to instruct you about how to best use our products, but they cannot provide specific medical advice.  

WRITE US: Redd Remedies 211 S. Quincy Ave. Bradley, IL 60915

CALL US: (888) 453-5058

E-MAIL US: To e-mail us, please use our Contact page. Please note that we strive to respond within one business day to all e-mail requests.

 

Returns 

100-Day Money-Back guarantee

Redd Remedies is passionate about good health and are confident in the quality & integrity of our products which is why we offer a 100-DAY MONEY-BACK GUARANTEE.

We promise that you will be thrilled with our expertly crafted formulas.

If you're not completely satisfied with your purchase, we offer a 100% money-back guarantee within 100 days from the date your order was placed on our website. Please note that original and return shipping costs are not refundable.

 

IMPORTANT INFORMATION:

  1. Our 100% satisfaction guarantee applies only to purchases made directly through reddremedies.com. Products purchased from a retail store or through other distribution channels are subject to their respective return policies and will be handled through the same channel you made your purchase.

  2. A maximum of one order per product is allowed for return. You will not be allowed to return a product you have already received a return on. To be eligible for a refund please contact our Customer Care Team within 100 days of purchase, receive an Return Authorization number,  and return your order to Redd Remedies.

  3. Refunds will be issued for the amount purchased (minus shipping & handling costs). In some situations, we may ask for photos of the product as well as the outer and inner shipment packaging.

  4. Refused orders will be subject to a 25% restocking fee.

 

To start your return and receive your return authorization number, please contact our Customer Service Team at CustomerCare@reddremedies.com and provide the following information in your email.

 

1.        Order #

2.        Full Name

3.        Phone #

4.        Product You Wish to Return

5.        Reason for Return

 

Our Customer Care Team will respond to you within 1-2 business days. 

 

Shipping

All orders are expedited in a timely manner. Once an order is received, the invoice is sent immediately to our on-site warehouse where it is filled, examined for accuracy, and shipped. Orders are typically shipped within 24 to 48 hours via USPS Priority Mail in the 48 continental states.