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Redd Remedies
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Customer Care

Customer Care

In addition to providing superior-quality natural health supplements, our goal at Redd Remedies is to provide a positive experience for all of our online shoppers. If at any time you have questions about our products or need help with an order, our Customer Service Team is readily accessible to help. Although our specialists are knowledgeable about natural health care, please note that they are not doctors. They will be happy to instruct you about how to best use our products, but they cannot provide specific medical advice.  

WRITE US: Redd Remedies 211 S. Quincy Ave. Bradley, IL 60915

CALL US: (888) 453-5058

E-MAIL US: To e-mail us, please use our Contact page. Please note that we strive to respond within one business day to all e-mail requests.  

Returns

Because we want you to try our products with confidence, we offer a 60-day refund policy on all products purchased directly through Redd Remedies. If at any time you are not 100% satisfied with your purchase, we want to know. Your feedback enables us to continually improve and provide you with the most effective natural products to meet your individual needs.

Please contact one of our Customer Care Team Members to start a refund.
A valid proof of purchase is required. In some cases, you may be required to return your unopened or unused portions of product back to Redd Remedies. Refunds will be issued for the amount purchased (minus shipping and handling costs). In some situations, we may ask for photos of the product as well as the outer and inner shipment packaging. 
Refused orders will be subject to a 25% restocking fee. If you purchased one of our products from a retail store or other website, we ask that you return the product to them following their return policy.
Contact our Customer Care Team to start a refund:
888-453-5058  (M-F 8am-5pm CST)

Shipping

All orders are expedited in a timely manner. Once an order is received, the invoice is sent immediately to our on-site warehouse where it is filled, examined for accuracy, and shipped. Orders are typically shipped within 24 to 48 hours via USPS Priority Mail in the 48 continental states. Free shipping on all orders over $49 within the 48 contiguous states.